Privacy Policy
How we handle the personal information you share with us through this website.
Last updated: 2026-10-15
This policy explains how Krisha Solutions (“we”, “us”) collects and uses personal information when you visit krishasolutions.net or contact us. We handle personal data in line with the Kenya Data Protection Act, 2019.
Information we collect
- Enquiries: when you contact us through the enquiry form, we collect the details you provide, such as your name, company name, email address, phone number, type of business, approximate number of employees, the service you are interested in and your message.
- WhatsApp, email and phone: when you contact us directly, we receive the information you choose to share, including your name and contact details.
- Website usage: we may use analytics and advertising measurement tools, such as Google Analytics and Google Ads, which collect information about how visitors use the website, for example pages viewed and whether a contact link was clicked. These tools may use cookies.
- Embedded videos: some pages show videos from Instagram. When one loads, Instagram (Meta) may collect information about your visit under its own privacy policy.
How we use your information
- To respond to your enquiry and discuss the services you are interested in.
- To provide and manage services you have asked us for.
- To understand how the website is used and improve it, and to measure the effectiveness of our advertising.
We do not sell your personal information.
Legal basis
We process enquiry information because you have asked us to respond to you and have consented to us using your details for that purpose. You can withdraw your consent at any time by contacting us.
Sharing your information
We only share personal information with service providers who help us run our business, such as our website hosting, email and analytics providers, and only as needed for the purposes above. We may also disclose information where required by law.
How long we keep it
We keep enquiry information for as long as needed to respond to you and manage any resulting business relationship, and then delete it unless we are required to keep it longer by law.
Your rights
Under the Data Protection Act, 2019, you have the right to be informed about how your data is used, to access the personal data we hold about you, to object to its processing, and to ask us to correct or delete it. To make a request, contact us using the details below. You can also contact the Office of the Data Protection Commissioner of Kenya.
Cookies
If analytics or advertising tools are active on this website, they may place cookies in your browser. You can block or delete cookies using your browser settings.
Contact us
For questions about this policy or your personal information, contact Krisha Solutions on WhatsApp at +254 181 846711 or by email at khushboo@krishasolutions.net. We are based in Nairobi, Kenya.